Prestige Inhome Care2 jobs

Client Coordinator Geelong

JuniorMid levelFull-timeHybridGeelong VIC 3220, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 2 days ago
Pending fitX of Y criteria met

About the job

Join Prestige Inhome Care as a Client Coordinator and become the heartbeat of our care delivery! This job is all about ensuring high-quality service for our extraordinary clients in Geelong. With a supportive and empowering culture, the team thrives on collaboration and values client focus, kindness, and joy.

You'll be responsible for

🤝

Supporting and delivering quality services for a portfolio of clients

Ensuring that clients receive the highest quality of care and support tailored to their needs.
🔄

Matching clients with the perfect care staff through timely and accurate rostering

Coordinating schedules to ensure clients are paired with suitable care staff for their needs.
📈

Handling feedback and incidents with precision for continuous service improvement

Addressing client feedback and incidents to enhance service quality and operational efficiency.

What we're looking for

📅

Experience managing staff rosters

Demonstrated experience coordinating and managing staff schedules.

View fit

💬

Excellent communication skills

Proven ability to communicate effectively with clients and staff.

View fit

📝

Familiarity with HCP/SAH and NDIS

Knowledge of Home Care Packages and NDIS funded services.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
Experience managing staff rosters
Demonstrated experience coordinating and managing staff schedules.

View

Excellent communication skills
Proven ability to communicate effectively with clients and staff.

View

Familiarity with HCP/SAH and NDIS
Knowledge of Home Care Packages and NDIS funded services.

View

Computer literacy
Experience with rostering, word processing, and database management.

View

Relevant industry training
Cert III in Aged Care, HACC, Disability, or Individual Support is desirable.

View

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