Client Operations & Strategy (Lawyer)
Mid levelFull-timeFrom $95kOfficeMelbourne VIC, AustraliaBusiness operationsLegalPosted 3 months ago
Weâre looking for a self-driven lawyer to help build a radically better migration experience - and be part of an industry-defining team. If you're successful, this will be career rocket-fuel... plus a generous ESOP package!Meet Niamh and the team
About the job
This job is about joining a dynamic team at Matilda Migration, where you will play a vital role in transforming the migration experience for clients. Your contributions will directly impact the migration industry, making it more efficient and user-friendly. The team thrives on collaboration, innovation, and a shared commitment to excellence.
You'll be responsible for
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Owning the customer journey
Manage customer communications, onboarding, task coordination, and application tracking across partner and skilled visa pathways.â
Delivering excellent outcomes
Work with senior lawyers and experts to prepare and review visa applications, ensuring high attention to detail.âď¸
Streamlining and systematising
Identify workflow bottlenecks and help implement tools and processes that improve speed, quality, and consistency.Key criteria
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Law degree and 1-3 years of experience
Possession of a law degree and relevant legal experience.View
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Customer-obsessed mindset
Demonstrated focus on prioritizing customer outcomes.View
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Exceptional communication skills
Strong written and verbal communication capabilities.View
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