Associate, Client Service
About the job
As an Associate, Client Service at IFM Investors, you will play a crucial role in delivering exceptional operational client experiences. This job is all about fostering strong relationships and ensuring seamless service delivery while collaborating with a global team. IFM Investors values inclusivity and offers a supportive environment where everyone can grow and contribute meaningfully.
You'll be responsible for
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Delivering client communications
Ensuring timely delivery of capital call and distribution notices for seamless capital movements.📈
Creating client reports
Driving the creation and delivery of client, management, regulatory, and audit reporting, addressing related queries efficiently.🤝
Collaborating with internal teams
Working with internal teams on operational queries to provide high-quality service.What we're looking for
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5+ years in financial services
Experience in asset management or client service is essential.View fit
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Direct client-facing experience
Proven ability to build strong relationships with stakeholders.View fit
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Investor reporting expertise
Demonstrated skills in delivering quality client outcomes.View fit
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