About the job
The Client Service Advisor position is all about providing exceptional support to victims of crime, ensuring their needs are met with compassion and professionalism. This job plays a crucial role in making a real difference in the lives of vulnerable individuals, helping them navigate through challenging times. The team values collaboration, adaptability, and a commitment to inclusion, creating a supportive and dynamic work environment.
You'll be responsible for
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Providing client support
Deliver high-level service and support directly to victims of crime, ensuring their needs are holistically addressed.📈
Managing complex cases
Take ownership of more complex client cases, ensuring timely service that exceeds expectations.🤝
Collaborating with teams
Work collaboratively across Victims Services to enhance the administration of the Victims Support Scheme.Key criteria
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Client support experience
Experience providing high-level support to vulnerable clients.View
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Administrative skills
Proven ability to manage multiple administrative tasks effectively.View
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Performance achievement
Demonstrated success in exceeding key performance indicators.View
