NSW Department of Communities and Justice11 followers57 jobs

Client Service Officer

JuniorMid levelFull-timeOfficeLismore, NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Client Service Officer position is all about making a meaningful impact in the lives of individuals facing housing challenges. This job is vital for providing essential services and quality advice to clients, helping them access and sustain safe housing. The team thrives on collaboration, empathy, and a commitment to delivering excellent customer service, making every day a rewarding journey.

You'll be responsible for

🏠

Visiting tenants

Regularly visiting tenants in their homes to provide support and address tenancy-related issues.
🤝

Collaborating with support services

Working with various government and non-government services to provide tailored support to clients.
📄

Managing housing applications

Assessing and processing housing assistance requests and applications to ensure timely support.

Key criteria

🏠

Experience in housing support

Demonstrated experience assisting clients with housing needs.

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🤝

Strong relationship-building skills

Proven ability to build rapport with diverse clients.

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📞

Excellent communication skills

Experience communicating effectively with clients and stakeholders.

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View more

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5 criteria for this job
Experience in housing support
Demonstrated experience assisting clients with housing needs.

View

Strong relationship-building skills
Proven ability to build rapport with diverse clients.

View

Excellent communication skills
Experience communicating effectively with clients and stakeholders.

View

Current NSW Driver Licence
Valid P2 licence for client visits and community work.

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Proficiency with IT systems
Experience using technology for client management and reporting.

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