NSW Department of Communities and Justice11 followers57 jobs

Client Service Officer

GraduateJuniorFull-timeOfficeDooralong NSW 2259, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Client Service Officer position is all about making a meaningful impact in the lives of individuals facing housing challenges. By providing essential services and support, you will help clients access and maintain safe housing, while also collaborating with various community partners. The team thrives on empathy, resilience, and a commitment to delivering excellent customer service, making every day a rewarding journey.

You'll be responsible for

🏠

Visiting clients

Regularly visiting tenants in their homes to provide support and address tenancy-related issues.
🤝

Collaborating with services

Working with various government and non-government services to provide tailored support to clients.
📄

Managing housing applications

Facilitating the end-to-end process of housing applications and ensuring clients receive appropriate assistance.

Key criteria

🏠

Experience in housing support

Demonstrated experience assisting clients with housing needs.

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🤝

Strong relationship-building skills

Proven ability to build rapport with diverse clients.

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📞

Excellent communication skills

Experience communicating effectively with clients and stakeholders.

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View more

Meet the team

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5 criteria for this job
Experience in housing support
Demonstrated experience assisting clients with housing needs.

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Strong relationship-building skills
Proven ability to build rapport with diverse clients.

View

Excellent communication skills
Experience communicating effectively with clients and stakeholders.

View

Current NSW Driver Licence
Valid P2 licence for client visits and community work.

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Technology proficiency
Confidence using IT systems and learning new technologies.

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