NSW Department of Communities and Justice
11 interested22 jobs

Client Service Officer

JuniorMid levelFull-timeOfficeShellharbour NSW 2529, AustraliaWollongong NSW 2500, AustraliaPosted 1 week agoVerified 17 hours ago
Pending fitX of Y criteria met

About the job

The Client Service Officer position at Homes NSW is all about making a meaningful impact in the community by providing essential housing services. This job offers a unique opportunity to work directly with clients, helping them navigate their housing challenges and achieve positive outcomes. The team thrives on collaboration, empathy, and a commitment to delivering excellent customer service, ensuring that no two days are ever the same.

You'll be responsible for

🏠

Visiting clients

Regularly visiting tenants in their homes to provide support and assistance with housing needs.
🔍

Conducting property inspections

Performing inspections to ensure properties are maintained and tenants are meeting their obligations.
📄

Processing applications

Assessing housing applications and inquiries in accordance with relevant legislation and policies.

Key criteria

🏠

Client support experience

Experience supporting clients in housing-related matters.

View

🤝

Strong communication skills

Demonstrated ability to build rapport with diverse clients.

View

💻

Technology proficiency

Experience using various technologies for client management.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on NSW Department of Communities and Justice
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Client support experience
Experience supporting clients in housing-related matters.

View

Strong communication skills
Demonstrated ability to build rapport with diverse clients.

View

Technology proficiency
Experience using various technologies for client management.

View

Similar jobs

View all
HUB24
HUB24
Client Service OfficerQLD · Full-time
HUB24 is on an exciting journey, leading the wealth industry with innovative technology and data solutions. Joining the Client Services team means being part of a vibrant culture that values creativity and collaboration, where every team member has the opportunity to make a real impact. With a focus on exceptional client experiences, this job offers a chance to grow your career in a supportive environment.
HUB24
HUB24
Client Service OfficerQLD · Full-time
HUB24 is rethinking wealth management by combining platform, technology, and data to create better outcomes for financial professionals and their clients. This exciting opportunity allows individuals to join a dynamic Client Services team on the Gold Coast, where they can make a real impact while enjoying a supportive and collaborative culture. The team values innovation and growth, offering clear career progression pathways and a flexible work environment.
NSW Department of Communities and Justice
NSW Department of Communities and Justice
Client Service Officer | Southern & Western DistrictShellharbour, NSW · Wollongong, NSW · Full-time
The Client Service Officer for Housing Services at HOMES NSW is a vital position that directly impacts the lives of vulnerable individuals and families. This job involves providing essential services and quality advice to clients, helping them access and sustain safe housing. The team thrives on collaboration, empathy, and a commitment to delivering excellent customer service, making every day a rewarding experience.
NSW Department of Communities and Justice
NSW Department of Communities and Justice
Client Service AdvisorParramatta, NSW · Part-time
The Client Service Advisor position is all about providing exceptional support to victims of crime, ensuring their needs are met with compassion and professionalism. This job plays a crucial role in making a real difference in the lives of vulnerable individuals, helping them navigate through challenging times. The team values collaboration, adaptability, and a commitment to inclusion, creating a supportive and dynamic work environment.