Client Service Representive, Associate 2
About the job
The Associate job at State Street involves providing exceptional service to Investment Manager or Asset Owner clients based in Australia. This position is crucial in ensuring that clients receive top-tier custodial services and support, enhancing their overall experience with the organization. The team values strong relationships and effective communication, working collaboratively to meet client needs and expectations.
You'll be responsible for
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Being the first point of contact for clients
Acting as the primary liaison for top-tier investment banks and institutional banking clients, ensuring their inquiries are addressed promptly.🌟
Establishing strong client relationships
Actively building and maintaining relationships with allocated clients to foster trust and satisfaction.🚀
Driving customer experience
Participating in service meetings and ensuring that client needs are met effectively and efficiently.Key criteria
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Client service skills
Proven exceptional customer service and relationship-building experience.View
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Custodial services knowledge
Demonstrated understanding of custodial services and financial markets.View
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Organizational skills
Excellent planning and execution abilities under time constraints.View
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