Latrobe Community Health Service2 followers8 jobs

Client Services Officer

JuniorPart-timeHybridGlen Waverley VIC 3150, AustraliaAdministrationCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

Join Latrobe Community Health Service as a Client Services Officer in Glen Waverley & Oakleigh. This part-time, permanent job offers a fantastic opportunity to make a real difference in the community while providing exceptional reception and administrative support in a positive and passionate workplace. The team values professionalism, care, and a commitment to delivering high-quality healthcare services.

You'll be responsible for

👋

Providing exceptional reception services

Welcoming clients and managing inquiries with a friendly demeanor.
📞

Managing incoming phone calls and client enquiries

Handling calls and providing information to clients and staff.
📅

Coordinating appointments and administrative tasks

Scheduling appointments, processing referrals, and maintaining accurate data.

Skills you'll need

🗣️

Strong written and verbal communication skills

Ability to communicate effectively with clients, staff, and service providers.
📞

Experience in a high-volume customer service or reception role

Proven track record of managing a busy reception environment with professionalism.
💻

Medium to high computer literacy

Comfortable using various computer systems and software for administrative tasks.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in high-volume customer service environments.

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Strong communication skills
Proven written and verbal communication abilities.

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Appointment coordination skills
Experience managing appointments and client scheduling effectively.

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Computer literacy
Medium to high proficiency in computer systems and software.

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Teamwork commitment
Alignment with values of confidentiality, integrity, and teamwork.

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