SG Fleet AU
Urgent Care Client Services Officer
JuniorContractHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 1 month ago
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About the job
The Urgent Care Services Officer job is all about providing high-quality administrative and customer service in a vibrant urgent care setting. This role is crucial for assisting patients with non-life-threatening injuries or illnesses, supporting clinicians, and ensuring the clinic runs smoothly in a welcoming environment. The team values diversity and inclusiveness, creating a supportive atmosphere where everyone can thrive.
You'll be responsible for
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Ensuring efficient patient intake
Ensure smooth, efficient patient intake and registration to create a welcoming environment.🔒
Providing administrative support
Provide admin support and maintain strict confidentiality to uphold patient trust.🔗
Coordinating services
Arrange and coordinate interpreting and translating services to assist diverse patients.Skills you'll need
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Experience in urgent care settings
Current or recent experience working within a general practice, primary care and/or urgent care setting.💻
Microsoft Office Suite proficiency
Experience using Microsoft Office Suite to manage administrative tasks efficiently.🧩
Strong problem-solving skills
Ability to quickly build rapport and effectively negotiate solutions in a fast-paced environment.View more
