About the job
This job is about being a proactive and enthusiastic Client Services Officer in the Accounting & Tax team in Hamilton. Delivering exceptional reception and client service support is crucial for creating a positive experience for clients. The team values collaboration and innovation, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Welcoming clients
Welcoming clients and managing incoming calls, responding to enquiries and coordinating appointments to ensure seamless service delivery.🤝
Liaising with team members
Liaising with advisors, partners and team members to support efficient and high-quality client outcomes.📋
Managing administrative tasks
Managing a broad range of administrative tasks, including lodging tax returns, handling ATO correspondence, and coordinating office supplies.Key criteria
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Client-facing experience
Demonstrated experience in client service roles.View
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Communication skills
Excellent written and verbal communication capabilities.View
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Time management skills
Proven ability to multitask and manage time effectively.View
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