Gartner
Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesSalesCustomer successPosted 1 month ago
View your fit0 of 9 criteria met
About the job
This job is all about ensuring that every Gartner client receives exceptional value from their investment. By understanding client priorities and challenges, individuals in this role play a crucial part in driving client engagement and satisfaction. The Client Success team thrives on collaboration and is dedicated to delivering results that truly matter.
You'll be responsible for
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Building client relationships
Building, developing, and managing relationships with a variety of clients, ensuring they are successful in utilizing their Gartner subscription, resulting in customer satisfaction, retention, and growth.📣
Introducing services
Introducing Gartner services and capabilities to new clients and effectively communicating value to decision makers.📞
Facilitating client calls
Facilitating client calls to understand their priorities and recommending a program of action that drives high value and return on investment on their Gartner membership.What we're looking for
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3-5 years of client success experience
Demonstrated experience in managing client relationships effectively.View fit
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Strong communication skills
Proven ability to convey value and influence decision makers.View fit
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Collaboration and teamwork
Experience working with diverse teams to achieve client goals.View fit
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