About the job
This job is about being a key technical resource for customers, ensuring their Mission Critical Solutions are in top operational health. By delivering proactive services such as education workshops and tailored guidance, you will play a vital role in enhancing customer success. The team thrives on collaboration, innovation, and a growth mindset, all while maintaining a culture of inclusion.
You'll be responsible for
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Delivering mission-critical support services
Provide support for customers running high-impact, business-critical workloads.🤝
Partnering with stakeholders
Collaborate closely with solution architects, customer success, support, engineering, and other stakeholders for a seamless customer experience.🔍
Leading proactive resiliency engagements
Focus on reliability, security, supportability, manageability, and observability for priority workloads.What we're looking for
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Bachelor's degree and 4+ years experience
Degree in relevant field with extensive IT experienceView fit
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Proven experience with Dynamics 365 Finance
Demonstrated expertise in Dynamics 365 Finance solutionsView fit
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Hands-on experience with Dynamics 365 extensions
5+ years designing and implementing Dynamics 365 extensionsView fit
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