Customer success jobs

Monday.com

Tech Touch CSMSydney, NSW · Full-time

The Tech Customer Success Manager (CSM) at monday.com plays a vital role in empowering teams to achieve their goals. This job focuses on delivering strategic expertise and driving proactive customer engagement through a blend of AI-powered insights and human connection. The team thrives on collaboration, transparency, and ownership, creating an environment where everyone is encouraged to shape the future of work.

Xplor

Onboarding Specialist (Software)Melbourne, VIC · Full-time

The Onboarding Specialist at Xplor is all about making a real impact every day by guiding new customers through their implementation journey. This job is crucial for ensuring that customers have a smooth transition to Xplor, helping them achieve a confident and successful go-live. The team thrives on collaboration and is dedicated to enriching customer experiences while embracing a flexible working model.

Flight Centre

Lifecycle Marketing Coordinator- South Bank, QLDQLD · Full-time

The Lifecycle Marketing Coordinator job is an exciting opportunity to dive into the world of marketing automation and customer communications. By supporting the creation and optimisation of customer journeys, you will play a vital role in delivering impactful messages to audiences. Collaboration with marketing, product, and MarTech teams is key, fostering a dynamic and inclusive environment where everyone can thrive.

Ciena

Customer Technical AdvocateMelbourne, VIC · Full-time

The Customer Technical Advocate at Ciena plays a vital role in strengthening customer relationships by serving as the primary technical liaison throughout the customer lifecycle. This job is all about driving customer retention, advocacy, and service excellence through proactive engagement and technical leadership. Ciena fosters a flexible work environment that empowers individual growth and well-being, making it a fantastic place to thrive and make a meaningful impact.

Podium

Customer Success Manager - AI PlatformMelbourne, VIC · Full-time

The Customer Success Manager at Podium is a vital partner for our largest clients in the Auto vertical, ensuring they have a seamless onboarding experience and fostering long-term growth. This job is all about making a measurable impact on customer retention, adoption, and satisfaction. The team thrives on collaboration, high standards, and creating opportunities for growth, making it an exciting place to accelerate your career.

Salesforce

Customer Success ManagerSydney, NSW · Melbourne, VIC · Full-time

The Customer Success Manager (CSM) at Salesforce plays a vital role in ensuring high-value customers achieve significant returns on their investments with the platform. By acting as a trusted advisor and partner, CSMs help organizations connect their applications, data, and devices, fostering lasting relationships built on trust and value. The team thrives on collaboration, innovation, and a shared commitment to customer success.

Podium

Enterprise Account ExecutiveMelbourne, VIC · Full-time

As an Enterprise Account Executive at Podium, you will take charge of relationships with high-value, strategic clients, ensuring their satisfaction and demonstrating the value of Podium's interaction platform. This job is pivotal in driving customer success and revenue growth, making a significant impact on local businesses. The team thrives on collaboration and is passionate about empowering each other to achieve greatness.

Qantas

Qantas Business Rewards Sales ConsultantMascot, NSW · Contract

Meet Benjamin and the team

The Qantas Business Rewards Sales Consultant is an exciting opportunity to join a high-performing sales team dedicated to driving growth for Qantas Business Rewards. This job focuses on delivering exceptional phone-based sales and customer engagement through meaningful, data-led conversations. Team members thrive in a fast-paced environment, championing the program's value while building lasting relationships with customers.

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