Customer success jobs

JB Hi-Fi

Membership & CRM LeadSouthbank, VIC · Full-time

The Membership & CRM Lead at JB Hi-Fi is all about enhancing the customer experience through effective membership strategies and communications. This job plays a crucial role in driving customer acquisition, engagement, and retention by executing impactful CRM campaigns. The team thrives in a fast-paced, collaborative environment where creativity is celebrated and every idea is valued.

Aha!

Product Success Manager (for product managers who want to guide other product teams)Australia · Full-time

This job is all about being a Product Success Manager at Aha!, where you will play a vital role in supporting customers with their product development needs. Your expertise will help guide innovative companies in improving their software building processes. The team thrives on collaboration, clear communication, and a passion for helping customers succeed.

Aha!

Sr. Product Success Manager (for product managers who want to guide other product teams)Australia · Full-time

This job is about being a Sr. Product Success Manager at Aha!, where you will play a crucial role in supporting customers and guiding them through their product development journeys. Your expertise will help innovative companies build products that their customers love, while working in a fully remote and collaborative environment. The team values clear communication, urgency, and a passion for helping others succeed.

UpGuard

Product & Technical Go-To-Market Readiness ManagerSydney, NSW · Full-time

The Product & Technical GTM Readiness Manager at UpGuard plays a crucial role in ensuring that all go-to-market teams can confidently understand and operationalize UpGuard’s products. This position serves as a vital link between Product, Product Marketing Management, Sales Engineering, and Enablement, translating complex functionalities into accessible knowledge that accelerates sales cycles and enhances customer adoption. The team thrives on collaboration and a consultative approach, focusing on delivering value to customers while fostering a culture of continuous improvement.

MyPass Global

Senior / Principal Customer Success ManagerSydney, NSW · Full-time

The Principal Customer Success Manager (CSM) is a pivotal member of the Customer Success team, serving as the second-in-command to the Head of Customer Success. This exciting opportunity combines managing a high-value enterprise account portfolio with leading a cross-functional team. The ideal person thrives in a dynamic environment, confidently engaging with enterprise relationships while contributing to the overall strategy and operations of Customer Success.

Darktrace

Customer Success EngineerSydney, NSW · Full-time

The Customer Success Engineer at Darktrace is an exciting opportunity to be part of a dynamic team dedicated to providing exceptional technical solutions to existing customers. This job plays a crucial role in ensuring that customers receive maximum value from the Darktrace platform, fostering strong relationships and collaboration. The team thrives on innovation and teamwork, working together to navigate the ever-evolving cybersecurity landscape.

Darktrace

Customer Success EngineerSydney, NSW · Melbourne, VIC · ACT · Full-time

The Customer Success Engineer at Darktrace plays a vital role in ensuring that customers receive the best technical solutions and support for their cybersecurity needs. This position is all about building strong relationships and delivering value, as you work closely with customers to help them navigate the evolving threat landscape. The team thrives on collaboration and innovation, making it an exciting opportunity for anyone passionate about cybersecurity.

Daikin Australia

Account Manager (Domestic) - WAWA · Full-time

The Account Manager job at Daikin Australia offers an incredible opportunity to drive sales in the domestic channel while fostering strong relationships with dealers. This position is vital for the company's growth as it anticipates increased global demand for air conditioning. Daikin values collaboration and support, creating a positive work environment where team members can thrive.

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