Customer success Senior jobs

ING

Senior Customer Journey Expert – Transaction AccountsSydney, NSW · Wyong, NSW · Full-time

The Senior Customer Journey Expert at ING is all about leading key everyday banking journeys and enhancing customer experiences. This job is crucial for blending customer-led product thinking with strong data stewardship to deliver engaging and compliant experiences. The team thrives on collaboration, innovation, and a customer-first culture, making it a fantastic environment to see your ideas come to life.

Sonder

Customer Success Manager - Key accountsWaterloo, NSW · Full-time

Sonder is on a mission to enhance the wellbeing of individuals through innovative technology. As a Senior Customer Success Manager, you will play a pivotal role in ensuring the success of one of Sonder's largest customers by meeting key metrics and fostering strong partnerships. Join a vibrant team that values collaboration and is dedicated to empowering people to perform at their best.

Telstra

Senior LeadMelbourne, VIC · Full-time

As a Senior Lead in Technical Services, you will harness your exceptional people skills and technical expertise to drive outstanding customer experiences. This job is all about leading the charge in a fast-paced environment, ensuring Australia stays connected when it matters most. The team thrives on collaboration and innovation, making every day an opportunity to shine and make a tangible difference.

Podium

Customer Success Manager Melbourne, VIC · Full-time

The Customer Success Manager job at Podium is all about empowering small business customers to unlock the full potential of Podium's platform. This role is crucial in driving customer success, ensuring that businesses not only adopt the technology but also thrive with it. The team values creativity, fast-paced environments, and a commitment to making customers wildly successful, making it a vibrant place to work.

Atlassian

Principle Solution Sales Executive - Service ManagementBarangaroo, NSW · Full-time

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The Solution Sales Executive at Atlassian is a pivotal job that focuses on driving revenue growth for the Jira Service Management solution in the Australia/New Zealand market. This position plays a crucial role in helping top Public Sector customers scale their investments in Atlassian, contributing to the company's mission of revolutionising software development. The team values collaboration and innovation, working closely with cross-functional teams to ensure customer satisfaction and retention.

ING

Customer Journey Expert - Wholesale BankingSydney, NSW · Full-time

The Customer Journey Expert at ING Australia’s Wholesale Banking business is a key player in shaping and delivering innovative products and digital solutions. This job is all about empowering the Front Office to enhance customer service while meeting regulatory and operational obligations. The team thrives on collaboration, agile methodologies, and a commitment to delivering seamless initiatives that align with customer value and organizational strategy.

Zendesk

AI Success Strategist, Customer SuccessMelbourne, VIC · Sydney, NSW · Full-time

This job is about shaping and delivering long-term AI success for customers at Zendesk. As an AI Success Strategist, you will own the strategic AI roadmap, maximizing business impact while building strong executive partnerships. The team thrives on collaboration, innovation, and a shared commitment to customer satisfaction.

Atlassian

Sr. Principal CSM, StrategicBarangaroo, NSW · Full-time

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Working at Atlassian offers a unique opportunity to shape the future of team collaboration. This job is all about building trusted partnerships with executives and driving successful outcomes through strategic planning and execution. Atlassian fosters a culture of flexibility and support, allowing team members to thrive in a distributed-first environment.

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