Customer success Senior jobs

Ciena

Customer Technical AdvocateMelbourne, VIC · Full-time

The Customer Technical Advocate at Ciena plays a vital role in strengthening customer relationships by serving as the primary technical liaison throughout the customer lifecycle. This job is all about driving customer retention, advocacy, and service excellence through proactive engagement and technical leadership. Ciena fosters a flexible work environment that empowers individual growth and well-being, making it a fantastic place to thrive and make a meaningful impact.

Salesforce

Customer Success ManagerSydney, NSW · Melbourne, VIC · Full-time

The Customer Success Manager (CSM) at Salesforce plays a vital role in ensuring high-value customers achieve significant returns on their investments with the platform. By acting as a trusted advisor and partner, CSMs help organizations connect their applications, data, and devices, fostering lasting relationships built on trust and value. The team thrives on collaboration, innovation, and a shared commitment to customer success.

REA Group

Senior Customer Success ManagerRichmond, VIC · Contract

The Senior Customer Success Manager job is all about partnering with Realtair's most strategic customers to help them achieve meaningful business outcomes and maximize their investment value. This role is crucial in building trusted relationships and providing data-driven insights that enhance customer satisfaction and long-term partnerships. The team thrives in a collaborative and innovative environment, where everyone's contributions are valued.

Van Cleef & Arpels

Client ManagerSydney, NSW · Full-time

This job is about being the driving force behind the Maison's Client strategy in Oceania. The Client Manager plays a crucial role in enhancing client experiences and loyalty while working collaboratively with boutique teams. At Van Cleef & Arpels, a culture of diversity and inclusion fosters creativity and excellence, making it an exciting environment to thrive in.

Autodesk

Customer Success ManagerNorth Sydney, NSW · Melbourne, VIC · Full-time

The Regional Customer Success Manager is a vital part of Autodesk's mission to drive success for a portfolio of significant customers in the AECO industry across Australia and New Zealand. This job focuses on ensuring customers onboard Autodesk solutions effectively, adopt products, and achieve measurable business outcomes. The team values collaboration and diversity, working together to create exceptional customer experiences.

Fever

Senior Customer Lifecycle SpecialistMelbourne, VIC · Full-time

Fever is on a mission to democratize access to culture and entertainment through innovative technology and data-driven strategies. As part of the Marketing & Growth team, you will play a pivotal role in connecting millions of people with unforgettable experiences while driving business impact. The team thrives on collaboration, creativity, and a hands-on approach to shaping the future of entertainment.

Fever

Email Marketing Senior SpecialistMelbourne, VIC · Full-time

This job is about supporting the development and execution of CRM and customer engagement initiatives at Fever, a leading tech platform for culture and live entertainment. By optimizing customer communications and retention activities, you will help deliver a consistent and effective customer experience. The team thrives on collaboration, creativity, and data-driven strategies to connect millions of people with unforgettable experiences.

Stake

Customer Success Team Lead - Stake SuperSydney, NSW · Full-time

The Customer Success Team Lead position at Stake is all about empowering a passionate team to deliver exceptional support experiences for customers. This job plays a crucial role in shaping the future of Stake Super while ensuring that the team operates at its best, continuously improving and adapting to new challenges. Collaboration and a people-first approach are at the heart of how the team works together to achieve success.

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