Sr. Product Success Manager (for product managers who want to guide other product teams)
Think you're a good fit?See what the hiring team are looking for
About the job
This job is about being a Sr. Product Success Manager at Aha!, where you will play a crucial role in supporting customers and guiding them through their product development journeys. Your expertise will help innovative companies build products that their customers love, while working in a fully remote and collaborative environment. The team values clear communication, urgency, and a passion for helping others succeed.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks.👩🏫
Mentoring team members
Mentoring newer team members as they lead demos and help customers with integrations.Key criteria
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Product management experience (6+ years)
Proven experience managing or launching software functionality.View
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View
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Complex software knowledge
Experience with various software applications and workflow methodologies.View
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