Sr. Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is all about providing exceptional consultative support to customers as a Sr. Product Success Manager at Aha!. Your expertise in product management will be crucial in guiding innovative companies through their product development journeys. The team thrives in a collaborative, all-remote environment, where clear communication and teamwork are celebrated.
You'll be responsible for
🚀
Guiding organizations
Helping the world's largest and most sophisticated organizations improve their innovation and software building processes.📞
Delivering customer service
Providing responsive customer service using proven frameworks to ensure customer satisfaction.👩🏫
Mentoring team members
Supporting newer team members as they lead demos and share best practices with customers.Key criteria
📊
Product management experience
Six+ years in product management or similar roles.View
🤝
Customer engagement preference
Preference for direct customer interaction over development tasks.View
🛠️
Software application knowledge
Experience with complex software applications and methodologies.View
View more