Sr. Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is about being a Sr. Product Success Manager at Aha!, where you will play a crucial role in supporting customers as they navigate product development. Your expertise will help innovative companies build products that their customers love, while working in a fully remote environment with a collaborative team. Aha! values clear communication, teamwork, and a passion for helping others succeed.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks to ensure customer satisfaction.📊
Learning and sharing best practices
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.Key criteria
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Product management experience (6+ years)
Proven experience in defining and launching software functionality.View
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View
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Complex software knowledge
Experience learning and explaining intricate software applications.View
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