Sr. Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is about being a Sr. Product Success Manager at Aha!, where you will play a vital role in supporting customers and helping them innovate. Your expertise in product management and customer consultative support will be essential as you guide leading organizations in their product development journeys. The team thrives on collaboration, clear communication, and a shared passion for helping customers succeed.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks to ensure customer satisfaction.📊
Learning and sharing best practices
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.Key criteria
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Product management experience (6+ years)
Proven experience managing or launching software functionality.View
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View
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Go-to-market process influence
Experience influencing detailed processes to achieve product goals.View
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