Senior jobs in Melbourne

Ciena

Customer Technical AdvocateMelbourne, VIC · Full-time

The Customer Technical Advocate at Ciena plays a vital role in strengthening customer relationships by serving as the primary technical liaison throughout the customer lifecycle. This job is all about driving customer retention, advocacy, and service excellence through proactive engagement and technical leadership. Ciena fosters a flexible work environment that empowers individual growth and well-being, making it a fantastic place to thrive and make a meaningful impact.

Salesforce

Customer Success ManagerSydney, NSW · Melbourne, VIC · Full-time

The Customer Success Manager (CSM) at Salesforce plays a vital role in ensuring high-value customers achieve significant returns on their investments with the platform. By acting as a trusted advisor and partner, CSMs help organizations connect their applications, data, and devices, fostering lasting relationships built on trust and value. The team thrives on collaboration, innovation, and a shared commitment to customer success.

REA Group

Senior Customer Success ManagerRichmond, VIC · Contract

The Senior Customer Success Manager job is all about partnering with Realtair's most strategic customers to help them achieve meaningful business outcomes and maximize their investment value. This role is crucial in building trusted relationships and providing data-driven insights that enhance customer satisfaction and long-term partnerships. The team thrives in a collaborative and innovative environment, where everyone's contributions are valued.

Autodesk

Customer Success ManagerNorth Sydney, NSW · Melbourne, VIC · Full-time

The Regional Customer Success Manager is a vital part of Autodesk's mission to drive success for a portfolio of significant customers in the AECO industry across Australia and New Zealand. This job focuses on ensuring customers onboard Autodesk solutions effectively, adopt products, and achieve measurable business outcomes. The team values collaboration and diversity, working together to create exceptional customer experiences.

Fever

Senior Customer Lifecycle SpecialistMelbourne, VIC · Full-time

Fever is on a mission to democratize access to culture and entertainment through innovative technology and data-driven strategies. As part of the Marketing & Growth team, you will play a pivotal role in connecting millions of people with unforgettable experiences while driving business impact. The team thrives on collaboration, creativity, and a hands-on approach to shaping the future of entertainment.

Fever

Email Marketing Senior SpecialistMelbourne, VIC · Full-time

This job is about supporting the development and execution of CRM and customer engagement initiatives at Fever, a leading tech platform for culture and live entertainment. By optimizing customer communications and retention activities, you will help deliver a consistent and effective customer experience. The team thrives on collaboration, creativity, and data-driven strategies to connect millions of people with unforgettable experiences.

Thomson Reuters

Customer Success ManagerMelbourne, VIC · Full-time

The Customer Success Manager job is all about building strong, trusted partnerships with clients and ensuring they achieve lasting value from Thomson Reuters ONESOURCE products. This role is crucial for driving client retention, satisfaction, and growth, making a real impact on key accounts across Australia. The team thrives on collaboration, proactive engagement, and a commitment to continuous improvement.

Salesforce

Senior Account Partner - Pro Services SalesSydney, NSW · Melbourne, VIC · Full-time

The Senior Account Partner position at Salesforce is all about driving customer success through strategic engagement and expert guidance. This role is vital in helping clients unlock the full potential of their Salesforce investment, ensuring they achieve significant business value. The team thrives on collaboration, innovation, and a shared commitment to excellence, making it an exciting opportunity for those looking to make a real impact.

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