Senior jobs in Melbourne

Cisco

Director, Customer ExperienceMelbourne, VIC · Full-time

Join Cisco's Customer Experience team and embark on an exciting journey of transformation! As a Director, you will lead a dynamic team focused on delivering personalized and proactive customer interactions. Your impact will be significant as you drive adoption and value realization, ensuring customers achieve their goals with Cisco's technology. Collaboration and innovation are at the heart of our work culture, making this an incredible opportunity to shape the future of customer experience.

Cisco

Customer Experience Customer Success Specialist - SecuritySydney, NSW · Melbourne, VIC · Full-time

The Customer Success Specialist (CSS) job is all about partnering with customers to help them realize the true value of their Cisco investments. By leading the full adoption journey, you will guide customers through technical challenges and ensure they achieve their desired outcomes. The CSS team thrives on collaboration, sharing insights, and continuously improving how Cisco’s products serve customers.

Heidi Health

Customer Success Manager (Enterprise)Melbourne, VIC · Full-time

The Enterprise Customer Success Manager job is about leading the end-to-end lifecycle for complex and valuable customers in the healthcare sector. This position plays a crucial role in shaping deployment strategies and driving measurable outcomes, ultimately enhancing the experience for healthcare professionals and patients alike. The team thrives on collaboration, innovation, and a commitment to making a meaningful impact in healthcare.

Monday.com

Senior Customer Success ManagerMelbourne, VIC · Full-time

The Senior Customer Success Manager (CSM) position is all about leading AI strategy for our most strategic Enterprise and Mid-Market accounts in ANZ. This role is crucial in transforming how monday.com is adopted by customers, ensuring it becomes a mission-critical, AI-first operating system for their businesses. The team thrives on collaboration, innovation, and a shared commitment to helping customers succeed in a hybrid work environment.

Team Global Express

Customer Design & Improvement LeadMelbourne, VIC · Brisbane, QLD · Full-time

This job is about leading the Customer Design & Improvement initiatives at Team Global Express. By optimising customer processes, you will play a crucial role in enhancing customer experience and operational efficiency. The team thrives on collaboration, innovation, and a shared commitment to making things better for everyone involved.

Salesforce

Customer Success ManagerMelbourne, VIC · Full-time

This job is all about driving customer success and ensuring that clients achieve significant returns on their investment with Salesforce. As a Customer Success Manager, you will be a trusted advisor, guiding customers through their journey with our platform. The team thrives on collaboration, innovation, and a shared commitment to delivering exceptional experiences.

Telstra

Senior LeadMelbourne, VIC · Full-time

As a Senior Lead in Technical Services, you will harness your exceptional people skills and technical expertise to drive outstanding customer experiences. This job is all about leading the charge in a fast-paced environment, ensuring Australia stays connected when it matters most. The team thrives on collaboration and innovation, making every day an opportunity to shine and make a tangible difference.

Fever

Senior Customer Lifecycle SpecialistMelbourne, VIC · Full-time

This job is about supporting the development and execution of CRM and customer engagement initiatives at Fever, a leading tech platform for culture and live entertainment. The impact of this job is significant as it helps deliver a consistent and effective customer experience, ensuring that campaigns are performance-driven and aligned with business objectives. The team thrives on collaboration, creativity, and data-driven insights to connect millions of people with unforgettable experiences.

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