Senior jobs in Sydney

NielsenIQ

Senior Executive, Retailer Customer SuccessNorth Sydney, NSW · Full-time

This job is all about making a difference by partnering with clients and using data to enhance their business performance. By understanding their needs and delivering actionable insights, you will play a crucial role in driving growth. The team thrives on collaboration and values strong relationships with clients, ensuring that every interaction is meaningful and impactful.

TAL Australia

Marketing Lead, Customer Experience & RetentionSydney, NSW · Full-time

This job at TAL is all about shaping meaningful customer moments that build confidence and trust in insurance. By designing and delivering thoughtful customer journeys across key touchpoints, the role helps simplify complex experiences and empower customers to manage their cover with ease. The team thrives on collaboration, fostering a culture where everyone belongs and works together to face challenges and grow stronger.

ING

Vendor Optimisation & Relationship Manager, Lending OperationsWyong, NSW · Sydney, NSW · Full-time

The Vendor Optimisation & Relationship Manager job is all about owning and optimising third-party lending vendors to ensure exceptional service delivery and compliance. This position plays a crucial role in enhancing the customer experience while driving innovation and cost management. Collaboration with various stakeholders is key, as the team values a supportive and inclusive environment where everyone can thrive.

Lawpath

Head of RetentionDarlinghurst, NSW · Full-time

This job is about leading the customer retention strategy for Lawpath's subscription business. By focusing on premium plan renewals and client onboarding, you will play a crucial role in protecting and growing revenue while ensuring customers receive maximum value. The team thrives on innovation and empathy, working collaboratively to solve real problems for small businesses.

Commonwealth Bank

Executive Manager, Payments Customer SuccessSydney, NSW · Full-time

The Executive Manager, Payments Customer Success is a pivotal job that leads the Payments Customer Success team and develops strategies to enhance customer satisfaction and drive growth in payment products. This highly visible and strategic role involves collaborating with various teams across the bank to ensure optimal customer outcomes and engagement. The team values strong relationships, proactive communication, and a commitment to delivering exceptional service.

Signify

Customer Success Manager, DynaliteSydney, NSW · Full-time

The Customer Success Manager at Signify plays a pivotal role in leading the global Dynalite System Expert team, ensuring that technical knowledge is maintained to support partners and customers effectively. This position is crucial for delivering a seamless end-to-end experience, overseeing customer engagements, and driving key business support enablers that contribute to Dynalite’s growth. The team thrives on collaboration, creativity, and a commitment to continuous improvement, making a lasting impact in the lighting industry.

Accenture

Salesforce Functional Consultant (FSC)Melbourne, VIC · Brisbane, QLD · Canberra, ACT · Sydney, NSW · Full-time

Accenture is on a mission to deliver the promise of technology and human ingenuity. As a Salesforce Functional Consultant specializing in Financial Services Cloud, you will play a crucial role in shaping Salesforce solutions for financial services organizations. Collaborating with stakeholders, you will design and implement tailored solutions while ensuring user adoption and seamless integration. Join a supportive team that values diversity and innovation, and be part of a culture that empowers everyone to thrive.

Microsoft

Azure Advanced Cloud Engineer 2 - Japanese SpeakingSydney, NSW · Full-time

The job is about joining Microsoft’s Azure Customer Experience (CXP) team as an Advanced Cloud Engineer, where you will be the primary engineering contact for customer support experiences on Azure. This position is crucial as it directly impacts customer satisfaction and success by resolving complex issues and enhancing their experience with Microsoft Cloud. The team thrives on collaboration, innovation, and a growth mindset, ensuring that everyone can contribute authentically and achieve their career goals.

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