XplorOnboarding Specialist (Software)Melbourne, VIC · Full-timeThe Onboarding Specialist at Xplor is all about making a real impact every day by guiding new customers through their implementation journey. This job is crucial for ensuring that customers have a smooth transition to Xplor, helping them achieve a confident and successful go-live. The team thrives on collaboration and is dedicated to enriching customer experiences while embracing a flexible working model.
CienaCustomer Technical AdvocateMelbourne, VIC · Full-timeThe Customer Technical Advocate at Ciena plays a vital role in strengthening customer relationships by serving as the primary technical liaison throughout the customer lifecycle. This job is all about driving customer retention, advocacy, and service excellence through proactive engagement and technical leadership. Ciena fosters a flexible work environment that empowers individual growth and well-being, making it a fantastic place to thrive and make a meaningful impact.
PodiumCustomer Success Manager - AI PlatformMelbourne, VIC · Full-timeThe Customer Success Manager at Podium is a vital partner for our largest clients in the Auto vertical, ensuring they have a seamless onboarding experience and fostering long-term growth. This job is all about making a measurable impact on customer retention, adoption, and satisfaction. The team thrives on collaboration, high standards, and creating opportunities for growth, making it an exciting place to accelerate your career.
SalesforceCustomer Success ManagerSydney, NSW · Melbourne, VIC · Full-timeThe Customer Success Manager (CSM) at Salesforce plays a vital role in ensuring high-value customers achieve significant returns on their investments with the platform. By acting as a trusted advisor and partner, CSMs help organizations connect their applications, data, and devices, fostering lasting relationships built on trust and value. The team thrives on collaboration, innovation, and a shared commitment to customer success.
PodiumEnterprise Account ExecutiveMelbourne, VIC · Full-timeAs an Enterprise Account Executive at Podium, you will take charge of relationships with high-value, strategic clients, ensuring their satisfaction and demonstrating the value of Podium's interaction platform. This job is pivotal in driving customer success and revenue growth, making a significant impact on local businesses. The team thrives on collaboration and is passionate about empowering each other to achieve greatness.
DarktraceTechnical Success ManagerMelbourne, VIC · Sydney, NSW · Full-timeThe Technical Success Manager at Darktrace is a pivotal job that combines technical expertise with customer advocacy to ensure clients derive lasting value from cybersecurity technology. This position is crucial in helping customers embed the platform into their daily operations, reducing risks and achieving measurable outcomes. The team thrives on collaboration, urgency, and a shared commitment to high standards, making it an exciting environment for growth and innovation.
REA GroupSenior Customer Success ManagerRichmond, VIC · ContractThe Senior Customer Success Manager job is all about partnering with Realtair's most strategic customers to help them achieve meaningful business outcomes and maximize their investment value. This role is crucial in building trusted relationships and providing data-driven insights that enhance customer satisfaction and long-term partnerships. The team thrives in a collaborative and innovative environment, where everyone's contributions are valued.
REA GroupOnboarding ManagerRichmond, VIC · Fortitude Valley, QLD · Full-timeAs an Onboarding Manager at REA Group, you will play a pivotal role in leading the implementation of the Realtair platform for new customers. This position is all about helping customers realize value quickly and adopt new ways of working, ensuring a smooth transition from Sales to Customer Success. The team thrives on collaboration, high performance, and care, making a real impact in the property journey.