Xplor5 jobs

Onboarding Specialist (Software)

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Onboarding Specialist at Xplor is all about making a real impact every day by guiding new customers through their implementation journey. This job is crucial for ensuring that customers have a smooth transition to Xplor, helping them achieve a confident and successful go-live. The team thrives on collaboration and is dedicated to enriching customer experiences while embracing a flexible working model.

You'll be responsible for

🔄

Managing customer implementations

Overseeing end-to-end customer implementations simultaneously, ensuring a smooth transition to Xplor while meeting quality and performance expectations.
🤗

Building customer relationships

Establishing trusted relationships with customers by managing expectations and keeping them informed throughout the onboarding journey.
🔧

Coordinating data migration

Facilitating data migration activities and guiding customers through the Xplor platform to support their operations.

Key criteria

📊

Experience in onboarding or implementation

1-2 years of experience in a SaaS or tech environment.

View

🗣️

Strong communication skills

Proven ability to convey complex ideas clearly and effectively.

View

📅

Project coordination skills

Demonstrated experience managing multiple projects and timelines simultaneously.

View

View more

Meet the team

Apply on Xplor
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

4 criteria for this job
Experience in onboarding or implementation
1-2 years of experience in a SaaS or tech environment.

View

Strong communication skills
Proven ability to convey complex ideas clearly and effectively.

View

Project coordination skills
Demonstrated experience managing multiple projects and timelines simultaneously.

View

Proficiency in Microsoft Excel
Strong skills in data management and analysis using Excel.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started

Similar jobs

View all
Xplor
Xplor
Onboarding Specialist (Software) - Fixed term contractMelbourne, VIC · Full-time
The Onboarding Specialist at Xplor Technologies plays a vital role in transforming customer experiences in the education sector. By guiding new customers through their implementation journey, this job helps build strong relationships and ensures a smooth transition to the Xplor platform. The team thrives on collaboration and innovation, working together to elevate everyday life experiences for customers.
Simpro Software
Simpro Software
AI Sales Specialist - PaymentsMelbourne, VIC · Full-time
The Payment Solutions Specialist plays a vital role in expanding Simpro Group Payments adoption across ANZ. This high-volume, phone-based sales job focuses on engaging existing customers and guiding them through the signup and activation process. Team members thrive on collaboration and are driven by the opportunity to make a significant impact in the payments landscape.
Simpro Software
Simpro Software
Payment - Sales SpecialistEight Mile Plains, QLD · Full-time
The Payment Solutions Specialist job is all about expanding Simpro Group Payments adoption across ANZ. This high-volume, phone-based sales opportunity focuses on engaging existing customers and guiding them through the signup and activation process. The team thrives on collaboration and is dedicated to helping customers get paid faster, making every conversation impactful and meaningful.
Simpro Software
Simpro Software
AI Sales Specialist - Simpro LightningMelbourne, VIC · Full-time
As an AI Sales Specialist at Simpro, you will have the exciting opportunity to engage with existing customers who already trust our platform. Your mission is to showcase Simpro Lightning, our AI-powered job management platform, and help customers understand why upgrading is a smart move. This role focuses on high-velocity, consultative selling, where most conversations close in just one or two calls, making it perfect for those who thrive on momentum and achieving targets.