About the job
The Club Membership Administration Consultant is a vital part of the RACV team, dedicated to delivering exceptional service to members. This job involves a blend of customer service and administrative tasks, ensuring that members receive the support they need across various channels. The team thrives on collaboration and values a proactive approach to enhancing member experiences.
You'll be responsible for
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Delivering high-quality service
Providing exceptional service to RACV Club members across calls, emails, and web enquiries.📝
Processing new Club Membership applications
Accurately and efficiently processing new membership applications to ensure a smooth onboarding experience.📊
Maintaining accurate membership records
Ensuring data integrity and accuracy across systems to support effective membership management.Key criteria
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Customer service experience
Proven experience in delivering exceptional service to members.View
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Strong communication skills
Demonstrated written and verbal communication abilities.View
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Attention to detail
High accuracy in maintaining membership records and data.View
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