About the job
As a Reservations Coordinator at AC Hotels, you will play a vital role in ensuring every guest's experience is exceptional. Your attention to detail and passion for hospitality will help create memorable stays for guests. The team thrives on collaboration and creativity, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Handling incoming calls
Manage all incoming calls to the hotel and redirect them to the appropriate departments.🔍
Analyzing guest requests
Update and tailor all guest requests to meet their specific requirements.📅
Coordinating guest bookings
Assist and engage with guests to exceed their expectations during the booking process.Key criteria
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Strong communication skills
Demonstrated written and verbal communication abilities essential for guest interactions.View
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Relevant hospitality experience
Proven experience in a similar hospitality role to ensure service excellence.View
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Working rights in Australia
Valid working rights in Australia to support employment requirements.View
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