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Collections Specialist

JuniorMid levelFull-timeHybridSydney NSW, AustraliaFinanceBusiness operationsCustomer service and supportPosted 1 week ago
Pending fitX of Y criteria met

About the job

The Collections Specialist job at HomeMade is an exciting opportunity to join a passionate team dedicated to improving the lives of older people across Australia. By providing high-quality customer experiences and building strong relationships, you will play a crucial role in helping customers achieve positive outcomes. The team thrives on collaboration, continuous improvement, and a commitment to making a meaningful difference.

You'll be responsible for

🧾

Preparing and managing invoices

Prepare, reconcile, and manage HomeMade package management fee invoices with accuracy and care.
🔍

Reconciliation of customer funds

Reconcile and claim customer funds via PRODA, ensuring compliance with government requirements.
🔄

Coordinating funding transfers

Coordinate funding transfers for inbound and outbound customer switches, ensuring seamless transitions.

Key criteria

📊

Accounts administration experience

Experience in finance operations with high-volume processing.

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✅

Invoicing and reconciliation knowledge

Solid understanding of payments, invoicing, and reconciliations.

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🗣️

Professional communication skills

Clear verbal and written skills for customer interactions.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Accounts administration experience
Experience in finance operations with high-volume processing.

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Invoicing and reconciliation knowledge
Solid understanding of payments, invoicing, and reconciliations.

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Professional communication skills
Clear verbal and written skills for customer interactions.

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Attention to detail
Ability to manage priorities in a fast-paced environment.

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Collaborative mindset
Commitment to continuous improvement and teamwork.

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