The Salvation Army Australia16 followers147 jobs

College Services and Customer Support Officer

JuniorPart-timeHybridSydney NSW, AustraliaPosted 23 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The College Services and Customer Support Officer position at Eva Burrows College offers a fantastic opportunity to be the welcoming face of the College. This job is all about providing high-quality customer service to students, staff, and visitors while supporting the smooth operation of campus activities. The team thrives on collaboration and is dedicated to making a positive impact in the community.

Meet the team

About the company

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You'll be responsible for

🏢

Delivering front-of-house customer service

Providing high-quality service across reception, phone, email, and online channels.
📚

Assisting students with admissions and enrolment

Helping students navigate through admissions, course information, and general inquiries.
📊

Maintaining student records

Ensuring data accuracy in CRM and Student Management Systems.

Key criteria

📞

Customer service experience

Demonstrated experience in delivering high-quality customer service.

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📚

Administrative skills

Proven background in managing administrative processes and student records.

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💻

LMS proficiency

Experience with Learning Management Systems and basic IT troubleshooting.

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Demonstrated experience in delivering high-quality customer service.

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Administrative skills
Proven background in managing administrative processes and student records.

View

LMS proficiency
Experience with Learning Management Systems and basic IT troubleshooting.

View

Collaboration skills
Experience working collaboratively in a busy, customer-focused environment.

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Data accuracy
Proven ability to maintain data accuracy in CRM and management systems.

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The College Services and Customer Support Officer position at Eva Burrows College is all about being the welcoming face of the College. This job plays a crucial role in providing high-quality customer service to students, staff, and visitors, ensuring a smooth operation of campus activities. The team thrives on collaboration and is dedicated to making a positive impact in the community.