Suncorp Group5 followers92 jobs

Communications Advisor

Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesMedia and communicationsPeople and culturePosted 1 month ago
View your fit0 of 9 criteria met

About the job

Join the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. This job is all about creating clear and consistent content, empowering employees to solve tech issues independently, and driving clarity across tech communications. The team values collaboration and innovation, working together to uplift knowledge management and enhance the employee experience.

You'll be responsible for

🔍

Auditing knowledge management

Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
📝

Designing content standards

Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
🤝

Collaborating with stakeholders

Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.

What we're looking for

📚

Knowledge management experience

Proven experience in knowledge management to enhance tech communications.

View fit

📝

Content design skills

Strong skills in designing clear and usable content across platforms.

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🔍

Auditing and structuring content

Experience auditing content for clarity and usability.

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Meet the team

About the company

View your fit

0 of 5 criteria met
Knowledge management experience
Proven experience in knowledge management to enhance tech communications.

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Content design skills
Strong skills in designing clear and usable content across platforms.

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Auditing and structuring content
Experience auditing content for clarity and usability.

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Proficiency in relevant tools
Demonstrated proficiency in Confluence, Microsoft 365, and Service Now.

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Exceptional communication skills
Strong stakeholder engagement and collaboration abilities.

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