Suncorp Group5 followers92 jobs

Communications Advisor

Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesMedia and communicationsPeople and culturePosted 1 month ago
View your fit0 of 9 criteria met

About the job

This job is about joining the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. By creating clear and consistent content, you will empower employees to solve tech issues independently, driving clarity and consistency across tech communications. The team values collaboration and flexibility, offering a hybrid working environment that supports career growth and development.

You'll be responsible for

🔍

Auditing and enhancing knowledge management

Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
📝

Designing and implementing content standards

Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
🤝

Collaborating with stakeholders

Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.

What we're looking for

📚

Knowledge management experience

Demonstrated experience in knowledge management and content design.

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🛠️

Content auditing skills

Proven ability to audit and enhance content for clarity.

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📏

Framework design expertise

Experience designing frameworks and style guides for consistency.

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Meet the team

About the company

View your fit

0 of 5 criteria met
Knowledge management experience
Demonstrated experience in knowledge management and content design.

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Content auditing skills
Proven ability to audit and enhance content for clarity.

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Framework design expertise
Experience designing frameworks and style guides for consistency.

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Proficiency in relevant tools
Strong skills in Confluence, Microsoft 365, and Service Now.

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Stakeholder engagement skills
Exceptional communication skills with a focus on collaboration.

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