About the job
The Community Engagement Manager job at Mosh & Moshy is all about fostering a vibrant patient community that feels heard and supported. This role plays a crucial part in building trust and connection within the digital health space, ensuring that patients have a safe environment to navigate their health journeys. The team thrives on collaboration, creativity, and a patient-first mindset, making it a fantastic opportunity for someone passionate about community engagement.
You'll be responsible for
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Developing community growth strategies
Develop and execute strategies to grow and nurture Mosh and Moshy communities across Meta platforms and beyond💻
Managing digital activations
Bring digital activations to life (Lives, expert sessions, webinars, interactive initiatives)🗣️
Acting as the voice of the customer
Act as the voice of the customer internally and partner with Customer Service to resolve community-originating requestsKey criteria
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3+ years in community management
Proven experience in growing engaged online communities.View
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Strong Meta management skills
Experience managing Facebook groups and pages effectively.View
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Excellent written communication
Ability to craft community guidelines and moderate discussions.View
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