JLL11 followers118 jobs

Community Manager

JuniorMid levelFull-timeOfficeCanberra ACT, AustraliaPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is about creating a welcoming and efficient environment for customers at JLL. By managing front desk operations, maintaining cleanliness, and developing customer service programs, you play a vital role in shaping positive experiences. The team thrives on collaboration, inclusivity, and a shared commitment to excellence.

Meet the team

About the company

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You'll be responsible for

👋

Greeting and managing customers

Welcoming visitors, assisting with inquiries, and ensuring a smooth check-in and check-out process.
🧹

Maintaining floor operations

Ensuring cleanliness and functionality of common areas and meeting rooms for a pleasant environment.
📈

Developing customer service programs

Creating and managing initiatives to enhance customer satisfaction and experience.

Key criteria

👥

Customer service experience

Proven experience in delivering exceptional customer service.

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📅

Event planning skills

Demonstrated experience in planning and managing events.

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🧹

Facility management knowledge

Experience maintaining cleanliness and functionality of shared spaces.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

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Event planning skills
Demonstrated experience in planning and managing events.

View

Facility management knowledge
Experience maintaining cleanliness and functionality of shared spaces.

View

Administrative skills
Proven ability to manage administrative tasks accurately and efficiently.

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Security procedures knowledge
Experience with security pass activation and deactivation processes.

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