Conference & Events Operations Manager
About the job
As the Conference and Events Operations Manager at Hotel Chadstone Melbourne MGallery, you will lead the operational delivery of all conferences, events, weddings, and special occasions, ensuring every experience is executed to the highest luxury standard. This position is vital in creating memorable moments for clients and guests alike, fostering a positive and high-performing team culture. The team thrives on collaboration, creativity, and a commitment to excellence, making every event an unforgettable experience.
You'll be responsible for
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Leading operations
Leading the day to day operation of all conferences, events, weddings, and special occasions across the hotel.đ
Delivering guest experiences
Delivering exceptional luxury guest experiences through flawless execution and personalised service.đ¤
Building relationships
Building strong relationships with clients, event planners, the Sales team, and operational stakeholders to ensure confidence and trust throughout the event journey.Key criteria
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Leadership experience in events
Proven leadership experience in Conference and Events operations within luxury hotels.View
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Exceptional guest experience focus
Demonstrated passion for creating memorable guest experiences.View
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Strong organisational skills
Ability to manage multiple priorities and stakeholders effectively.View
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