Datacom11 followers60 jobs

Consulting Director

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Consulting Director – Digital Engagement at Datacom is a pivotal job focused on growing the customer experience and digital engagement business in Australia and New Zealand. This position offers an incredible opportunity to shape strategy, design architectures, and lead cross-functional teams in delivering transformative MarTech solutions. The team thrives on collaboration, innovation, and a commitment to excellence, making it a fantastic environment for growth and impact.

Meet the team

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You'll be responsible for

🚀

Leading CX and digital engagement strategy

Building business cases for digital, MarTech, and AI change to drive growth.
🛣️

Designing practical CX/MarTech roadmaps

Creating strategies across lifecycle, channels, data, AI, and operating models.
🔗

Architecting end-to-end digital engagement

Utilising platforms like Salesforce and Adobe to integrate with CRM and data systems.

Key criteria

📈

10+ years in consulting or senior roles

Extensive experience in CX, digital, or marketing sectors.

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🔗

Strong CX and marketing background

Proven track record in mid-to-large organisations within ANZ.

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🛠️

Deep MarTech and CRM knowledge

Hands-on experience with Salesforce, Adobe, and other platforms.

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A meaningful career starts with a match

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5 criteria for this job
10+ years in consulting or senior roles
Extensive experience in CX, digital, or marketing sectors.

View

Strong CX and marketing background
Proven track record in mid-to-large organisations within ANZ.

View

Deep MarTech and CRM knowledge
Hands-on experience with Salesforce, Adobe, and other platforms.

View

Business development skills
Ability to build trust and relationships with senior executives.

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Commercial mindset
Experience in building benefits cases and managing budgets.

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