About the job
The Consulting Director – Digital Engagement at Datacom is a pivotal job focused on growing the customer experience and digital engagement business in Australia and New Zealand. This position offers an incredible opportunity to shape strategy, design architectures, and lead cross-functional teams in delivering transformative MarTech solutions. The team thrives on collaboration, innovation, and a commitment to excellence, making it a fantastic environment for growth and impact.
You'll be responsible for
🚀
Leading CX and digital engagement strategy
Building business cases for digital, MarTech, and AI change to drive growth.🛣️
Designing practical CX/MarTech roadmaps
Creating strategies across lifecycle, channels, data, AI, and operating models.🔗
Architecting end-to-end digital engagement
Utilising platforms like Salesforce and Adobe to integrate with CRM and data systems.Key criteria
📈
10+ years in consulting or senior roles
Extensive experience in CX, digital, or marketing sectors.View
🔗
Strong CX and marketing background
Proven track record in mid-to-large organisations within ANZ.View
🛠️
Deep MarTech and CRM knowledge
Hands-on experience with Salesforce, Adobe, and other platforms.View
View more
.png?w=1640&q=75)
