Content Manager – Customs & CargoWise
About the job
This job is all about transforming your Customs or freight forwarding expertise into impactful learning content for CargoWise. By refining workflows and clarifying concepts, you will directly influence how logistics professionals utilize the software globally. The team thrives on collaboration, working closely with Product, Engineering, and Support to ensure that learning materials evolve alongside the product.
You'll be responsible for
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Owning learning content
Manage and create learning content for CargoWise modules, focusing on Customs or freight forwarding workflows.🔄
Translating processes
Convert real-world Customs processes into clear and practical content for users.🤝
Partnering with teams
Collaborate with Product and Support teams to ensure content aligns with actual software usage.Key criteria
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5+ years in logistics or customs
Demonstrated experience in logistics, Customs, or freight forwarding.View
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Strong communication skills
Proven ability to explain complex processes clearly.View
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CargoWise expertise
Deep knowledge of CargoWise and its functionalities.View
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