About the job
The CRM Go-To-Market Specialist at Amplifon plays a vital role in driving customer engagement through innovative CRM strategies. This job is all about enhancing customer experiences and ensuring seamless alignment between CRM and Sales teams. Collaboration is key, as you will work with various departments to deliver high-performing, data-driven campaigns that support business growth and customer retention.
You'll be responsible for
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Designing and executing CRM operations
Creating personalized strategies for in-store CRM operations to enhance customer experiences.📊
Monitoring campaign performance
Tracking and optimizing CRM campaign performance across multiple channels and sharing best practices.🤝
Collaborating with cross-functional teams
Working closely with Retail, Call Centre, Training, and IT teams to implement CRM initiatives.Key criteria
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University degree in relevant field
Possession of a degree in Marketing, Business Administration, or Communication.View
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3-4 years in customer-focused environments
Experience in fast-paced settings prioritizing customer engagement.View
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Strong CRM and marketing knowledge
Proven understanding of CRM processes and sales best practices.View
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