Flight Centre Travel Group
Cruiseabout Team Leader - Mandurah, WA
Mid levelFull-timeOfficeWestern Australia, AustraliaCustomer service and supportPeople and cultureSalesPosted 4 days ago
About the job
This job is about leading a passionate team in the exciting world of cruise adventures at the Mandurah Store. Making travel dreams come true is at the heart of this opportunity, where your leadership will help create unforgettable experiences for customers. The team thrives on collaboration and a shared love for travel, making every day an adventure!
You'll be responsible for
📝
Quoting and booking
Quoting, booking and invoicing cruise bookings and packages📈
Meeting KPIs
Ensure that KPIs are met, meeting and exceeding monthly sales targets📞
Handling inquiries
Support and handle walk-in, email & telephone enquiries efficiently and accuratelyWhat we're looking for
🚢
Customer service and sales experience
Proven experience in customer service and achieving sales targets.View fit
🌍
Cruise or travel industry experience
Minimum 2 years in retail or wholesale within the cruise sector.View fit
🛠️
GDS proficiency
Experience with Global Distribution Systems for bookings.View fit
View more
