About the job
The Customer & Account Coordinator position at MTMO is a dynamic opportunity to support the day-to-day operations of a growing telecommunications company. This job is essential for maintaining strong relationships with customers and ensuring efficient service delivery. The team values collaboration and innovation, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Coordinating customer accounts
Acting as a day-to-day point of contact for customers and partners, assisting with inquiries and service requests.📝
Preparing proposals and pricing
Updating customer proposals, quotations, and pricing schedules while assisting management with presentations.📜
Managing Sender ID registrations
Coordinating registrations and ensuring compliance with Australian messaging services.Key criteria
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Customer support experience
Demonstrated experience managing customer inquiries and service requests.View
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Commercial coordination skills
Experience preparing proposals, pricing schedules, and commercial documents.View
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Proficiency in Microsoft Office
Strong skills in Excel or Google Sheets for data management.View
