Bendigo Bank5 followers82 jobs

Customer Advisor | Geelong West Branch | VIC

JuniorPart-timeOfficeGreater Geelong, VIC, AustraliaPosted 8 months agoVerified 17 hours ago
Pending fitX of Y criteria met

About the job

The Customer Advisor position at Bendigo Bank is an exciting opportunity to take charge of service delivery and make a meaningful impact in customers' lives. By understanding their banking goals and providing tailored support, you will play a crucial role in fostering financial well-being. The team values diversity, continuous learning, and community engagement, creating a supportive environment where everyone can thrive.

You'll be responsible for

💳

Assisting customers

Helping customers with transactions, inquiries, and providing product recommendations to meet their banking goals.
📱

Supporting digital literacy

Educating customers on online banking platforms and assisting them with their digital needs.
🌍

Building community connections

Engaging with customers and contributing to community initiatives while promoting a positive branch environment.

Key criteria

💬

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📈

Financial literacy knowledge

Understanding of financial products and services to assist customers.

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💻

Digital banking support

Experience supporting customers with online banking platforms.

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View more

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5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Financial literacy knowledge
Understanding of financial products and services to assist customers.

View

Digital banking support
Experience supporting customers with online banking platforms.

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Relationship building skills
Proven ability to build connections with customers and colleagues.

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Commitment to learning
Willingness to engage in ongoing training and development.

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