Customer Advisor | Pakenham | VIC
About the job
The Customer Advisor position at Bendigo Bank is all about making a meaningful impact in customers' lives. This dynamic job empowers you to assist customers in achieving their banking goals while fostering a culture of lifelong learning and collaboration. Join a supportive team that values diversity and offers opportunities for growth, all while making a difference in the community.
You'll be responsible for
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Exploring customer needs
Engaging in in-depth conversations to help customers achieve their financial goals and partnering with specialists within the branch.🌐
Supporting digital literacy
Assisting customers with their digital literacy and online banking needs as offerings innovate.🌟
Providing exceptional service
Being the face of the branch and ensuring exceptional customer service while managing transactions and queries.Key criteria
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Customer service experience
Demonstrated experience in a customer service environment achieving targets.View
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Attention to detail
Strong focus on secure, accurate transactions with a risk mindset.View
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Communication skills
Confidence in face-to-face and phone interactions with customers.View
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