Bendigo Bank
Customer Advisor | Mossman | QLD
JuniorFull-timeOfficeDouglas, QLD, AustraliaPeople and cultureSalesCustomer servicePosted 1 month ago
About the job
The Customer Advisor job at Bendigo Bank is all about making a meaningful impact in the lives of customers. This position empowers individuals to take charge of service delivery, helping customers achieve their banking goals through personalized assistance and support. The team thrives on collaboration and continuous learning, fostering a dynamic environment where everyone can grow and contribute to the community.
You'll be responsible for
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Exploring customer needs
Engaging in in-depth conversations to understand customers' financial goals and partnering with specialists to provide tailored solutions.💻
Supporting digital literacy
Assisting customers with their online banking needs and adapting to constant changes in banking technology.🤝
Providing exceptional customer service
Being the face of the branch, handling transactions, queries, and paperwork while prioritizing risk considerations.What we're looking for
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Customer service experience
Demonstrated experience in a customer service environment achieving targets.View fit
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Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.View fit
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Communication skills
Confidence in face-to-face and phone interactions with customers.View fit
View more
