Bendigo Bank1 follower90 jobs

Customer Advisor | Sale | VIC

JuniorContractOfficeSale VIC 3850, AustraliaSalesCustomer servicePeople operationsPosted 6 days ago
View your fit0 of 9 criteria met

About the job

The Customer Advisor position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job offers the opportunity to explore customer needs, support digital literacy, and be the friendly face of the branch. The team values collaboration and lifelong learning, ensuring that everyone has the chance to grow and thrive together.

You'll be responsible for

🔍

Exploring customer needs

Engaging in in-depth conversations with customers to help them achieve their financial goals.
🌐

Supporting digital literacy

Assisting customers with their online banking needs as offerings continue to innovate.
🏦

Being the face of the branch

Processing transactions, handling cash, investigating queries, and assisting with paperwork while prioritizing risk considerations.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong skills ensuring secure and accurate transactions.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong skills ensuring secure and accurate transactions.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration mindset
Drive for teamwork and achieving shared goals.

View

Banking knowledge (optional)
Experience in the banking and finance industry is a plus.

View

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