Bendigo Bank1 follower90 jobs

Customer Advisor | Pakenham | VIC

JuniorFull-timeOfficeGreater Bendigo, VIC, AustraliaPeople and cultureSalesCustomer servicePosted 3 days ago
View your fit0 of 9 criteria met

About the job

The Customer Advisor position at Bendigo Bank is all about making a difference in people's lives through exceptional service. This dynamic job allows you to explore customer needs, support their digital literacy, and be the friendly face of the branch. The team values collaboration and lifelong learning, ensuring that you have the opportunity to grow and thrive in your career.

You'll be responsible for

🔍

Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals.
💡

Supporting digital literacy

Assisting customers with their online banking needs as offerings continue to innovate.
🌟

Providing exceptional service

Being the face of the branch, processing transactions, and handling customer queries.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaborative mindset
Drive for teamwork and mateship to achieve shared goals.

View

Banking knowledge (optional)
Experience in banking and finance is a plus but not essential.

View

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