Bendigo Bank1 follower90 jobs

Customer Advisor | Pakenham | VIC

JuniorFull-timeOfficePakenham Upper VIC 3810, AustraliaPeople and cultureSalesCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Customer Advisor position at Bendigo Bank is all about making a meaningful impact in customers' lives. This dynamic job empowers you to assist customers in achieving their banking goals while fostering a culture of lifelong learning and collaboration. Join a supportive team that values diversity and offers opportunities for growth, all while making a difference in the community.

You'll be responsible for

🔍

Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals and partnering with specialists within the branch.
🌐

Supporting digital literacy

Assisting customers with their digital literacy and online banking needs as offerings innovate.
🌟

Providing exceptional service

Being the face of the branch and ensuring exceptional customer service while managing transactions and queries.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration mindset
Drive for teamwork and mateship to achieve common goals.

View

Banking knowledge (preferred)
Experience in the banking and finance industry is a plus.

View

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