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About the job
As a Branch Customer Advisor at NAB in Toowoomba, you will have the incredible opportunity to make a positive difference for customers and communities. This job is all about delivering a seamless and tailored customer experience while being part of a team that prioritises customer satisfaction above all else. The culture at NAB fosters innovation and collaboration, ensuring that everyone feels valued and empowered to bring their authentic selves to work.
You'll be responsible for
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Supporting customers
Being the first point of contact for customers at NAB’s Toowoomba branch, ensuring they feel valued and supported.📦
Identifying products
Helping customers find the most suitable banking products and services, such as account openings and lending options.📱
Demonstrating digital options
Showcasing NAB’s Smarter Banking options to customers, making banking simple, easy, and secure.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer service.View
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Team collaboration skills
Proven ability to work effectively within a team environment.View
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Attention to detail
Experience ensuring accuracy in transactions and customer interactions.View
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