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Customer Advisor - Toowoomba, QLD

JuniorFull-timeOfficeToowoomba QLD, AustraliaPeople and cultureCustomer servicePosted 1 month ago
Pending fitX of Y criteria met

About the job

The Branch Customer Advisor position at NAB in Toowoomba is all about making a positive difference for customers and communities. This job offers a fantastic opportunity to learn, grow, and deliver a tailored customer experience every day. The team is customer obsessed, prioritising satisfaction and fostering innovation to build lasting relationships.

You'll be responsible for

👋

Supporting customers

Being the first point of contact for customers at NAB’s Toowoomba branch, ensuring they feel valued and supported.
📦

Identifying products

Helping customers find the most suitable banking products and services, such as account openings and lending options.
💡

Demonstrating banking options

Showcasing NAB’s Smarter Banking options to make banking simple, easy, and secure for customers.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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🤝

Team collaboration skills

Proven ability to work effectively within a team environment.

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🔍

Attention to detail

Strong focus on accuracy and efficiency in transactions.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Team collaboration skills
Proven ability to work effectively within a team environment.

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Attention to detail
Strong focus on accuracy and efficiency in transactions.

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Customer-centric mindset
Understanding and appreciation for diverse customer needs.

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Willingness to learn
Eagerness to engage in training and development opportunities.

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