Customer Banking Specialist - 95 William Street (18.75hr/wk)
About the job
The Customer Banking Specialist position at our 95 William St branch offers an exciting opportunity to connect with customers on a personal level while providing exceptional service. This job plays a vital role in ensuring that our customers have a seamless banking experience, contributing to the overall success of the Retail Bank. Our team thrives on collaboration and a genuine passion for helping customers achieve their financial goals.
You'll be responsible for
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Building personal connections
Creating meaningful conversations with customers to foster relationships.💻
Assisting with technology
Helping customers navigate in-branch technology and digital banking options.💰
Conducting Financial Health Checks
Assessing customers’ financial needs and identifying necessary changes.Key criteria
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Customer service excellence
Demonstrated experience in delivering outstanding customer service.View
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Digital banking proficiency
Experience assisting customers with in-branch technology and digital banking.View
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Financial needs assessment
Proven ability to conduct Financial Health Checks and identify customer needs.View
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