Customer Banking Specialist - Glen Innes - Multi Channel Branch
About the job
The Customer Banking Specialist position at Glen Innes Branch offers a full-time opportunity to make a real impact on customers' lives. By delivering exceptional service and support, you will help individuals navigate their financial journeys, from opening accounts to planning for retirement. Join a team that values collaboration and community, where your contributions truly matter.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with inquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in financial services or retail.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving ability
Experience asking the right questions and finding effective solutions.View
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