Customer Banking Specialist - Alice Springs
About the job
Join our Alice Springs branch as a Customer Banking Specialist, where you will play a vital role in delivering exceptional banking experiences to our customers. Your ability to connect with individuals and understand their needs will help ensure they receive the best service possible. Collaborating with your team, you will create a welcoming environment that prioritizes customer satisfaction and financial well-being.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.📱
Assisting with technology
Working with customers to help them use our in-branch technology and digital banking options.🔍
Conducting Financial Health Checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Financial assessment skills
Experience conducting financial health checks for customers.View
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Digital banking proficiency
Proven ability to assist customers with digital banking tools.View