Customer Banking Specialist Relief - Roxburgh Park
About the job
As a Customer Banking Specialist in the Roxburgh Park Branch, you will be the public face of CommBank, delivering a seamless banking experience to our valued customers. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while making a positive difference in the community.
You'll be responsible for
š¬
Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking, and financial advice.š
Supporting customer inquiries
Supporting customers with inquiries, maintenance on accounts, and processing applications for credit products.š»
Providing technology education
Providing options for the customer through education and demonstration of our in-branch technology and digital banking options.Key criteria
š¼
Customer service experience
Proven experience delivering exceptional customer service in financial services.View
š£ļø
Communication skills
Excellent communication skills to articulate financial terms clearly.View
š
Problem-solving ability
Demonstrated ability to ask questions and find effective solutions.View