Commonwealth Bank
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Customer Banking Specialist - Bairnsdale

JuniorMid levelFull-timeOfficeGippsland, VIC, AustraliaPosted 14 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at CommBank's Bairnsdale Branch, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on people's lives, from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service while embracing technology to enhance customer experiences.

You'll be responsible for

💬

Having in-depth conversations

Engaging with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer enquiries

Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Completing financial health checks

Assessing customers’ financial needs and identifying any changes through financial health checks.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to ask questions and find effective solutions.

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Meet the team

About the company

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3 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

View

Communication skills
Excellent ability to articulate financial terms clearly to customers.

View

Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.

View

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