Customer Banking Specialist - Bairnsdale
About the job
As a Customer Banking Specialist at CommBank's Bairnsdale Branch, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on people's lives, from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service while embracing technology to enhance customer experiences.
You'll be responsible for
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Having in-depth conversations
Engaging with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer enquiries
Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Completing financial health checks
Assessing customers’ financial needs and identifying any changes through financial health checks.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in financial services.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.View